Certifications, Licenses or Accreditations
Despite the fact that it is a very basic requirement for any truck mechanic to hold a valid service license or a certification, you should be aware of this information before getting your vehicle inspected or fixed by that individual or the company he works for.
Moreover, if the mechanic is associated with any commercial truck service association of Australia under any capacity, it is a good sign.
Service and Repair Pricing
If you have already worked with mobile truck service and repair technicians before, you might have a rough idea of truck servicing to some extent. Remember, this is a commercial truck and eventually this will be one of your business costs, considering that you are the owner.
Even if you are not the owner, you might have to reason with your manager in the event that you chose a more expensive truck mechanic or a servicing company.
Customer Reviews
Considering that you are in the trucking business already, you might have other truck drivers, fleet managers or transportation business owners in your circle with some sort of experience working with various mobile truck service technicians in the past.
Their feedback could help you choose the right mechanic at the right time. Moreover, you can look for customer reviews on various websites or other digital and non-digital platforms to get a clearer picture about a particular truck service mechanic.
Equipment and Technology
Just like all other non-commercial vehicles on the road today, commercial trucks have seen enormous technological advancements and improvements over the past many years, and so have the truck servicing companies and mechanics.
The modern-day tools, equipment, diagnostic applications, electronic or mechanical servicing and repairing technology, etc. should be a visible sign for you to choose the best mobile truck service for your vehicle.
Round-the-clock Availability
This is one of the most important factors that you should consider prior to working with a mobile truck service company or a mechanic. If you already have a contract with a truck servicing company and they do not work on specific hours, weekends or national holidays, it could be a problem for your business.
Freight and transportation business is usually 24/7/365, and that is exactly what you should expect from your truck service mechanic as well.
And if it’s the first time that you will work with a mobile truck service mechanic for a one-off service or repair job, you still should verify their working hours before deciding to include them in your vendor list for future truck servicing or repairs.
